Shipping/Return Policy

​At Elite Scrubs, we want to ensure your shopping experience is as smooth and convenient as possible.
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• Processing Time: All orders are processed within 2-4 business days.

• Shipping Locations: We currently ship within the United States only at this time. 

• Tracking Your Order: Once your order has been shipped, you will receive an email with a tracking number.

• Return Period: You can return or exchange your items within 30 days of receiving your order.  The items must be in the same condition that you received them. Items must be unworn, unwashed, and unused. Items also must be in its original packaging with the receipt attached as proof of purchase.

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• How to start return/exchange:

1. Email us at www.elitescrubsfinest@gmail.com">www.elitescrubsfinest@gmail.com with your order number and details of the return/exchange.

2. We will provide you instructions for returning your items.

• Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error in your order. We recommend using a trackable shipping service for returns to ensure the safe delivery of your item.​

• Refunds: Once your return item is received and processed, we will issue a full refund to your original payment method. Please allow up to 7-10 business days for the refund to appear in your account. 

• Final Sale Items: Some items may be marked as “final sale” and are not eligible for return or exchange. 

• Defective or Damaged Items: If you received an item that is defective or damaged, please contact via email within 7 days of receiving your order. We will cover the return shipping and offer replacement or full refund.